AUG 2010
The Role of Change Champion
How to Deliver Powerful Feedback
A Good Team
Your Team Need Reassurance - Give it to Them…
Good Communications = Great Business



The Role of Change Champion

Whether it is taking on the role of Change Champion or just helping out on a day to day basis, getting involved in transformation is a valuable exercise. For some team members, it offers the opportunity to gain experience in all aspects of the business while others see the benefits in helping a business through such significant change. Regardless of what is driving you to help out, taking an active role in transformation delivers benefits to you and to the business.

The one question we are often asked is "I know I should help, but I just don't know how to. What do I do?" In previous Newsletters, we have discussed the dangers of complacency in a practice and how it can eventually lead to the destruction of the business. One of the greatest areas of complacency is staff who say "I don't need to get involved. Someone else will do it". Does this sound familiar? Complacency can be just as destructive as any other pre transformation activity a business can engage in. It implies the lack of action regardless of the situation or danger the business may be in and a culture of "it's somebody else's problem."

Transformation is not just an issue that sits with the Owners, Managers or Change Champion - it is an issue that needs the entire business to get behind in order to be truly successful. One or two people driving transformation or making an effort is incredibly hard work that may eventually fail; but get everyone involved and participating and transformation can suddenly be a much easier task to contemplate. Getting involved in transformation implies you need to take action. This can be:
  • Directly involved with the transformation efforts
  • As part of a team delivering one or more of the transformation plan steps
  • As a supporter providing suggestions and solutions
  • As a helper supporting those who are doing the work.
The only way to not help with the transformation of your business into a “Super” business is by sitting there and continuing to do the same job you have always done. Yes, change can be frightening, confronting and challenging, so why not get involved right at the beginning and have a say in the way the business is changing.